What Information Do We Collect from You?
When you register and use the 7400 platform, we collect several categories of information to ensure the service runs smoothly and securely for all users in Malaysia.
Your full name, email address, phone number, date of birth, and the password you set during registration.
Device type, operating system, browser used, IP address, and other technical data that helps us optimise your mobile experience.
Transaction records in Malaysian Ringgit (RM), payment methods used such as DuitNow or FPX, and your deposit and withdrawal history.
Records of in-platform activity, including games played, bets placed, session duration, and interactions with platform features.
How Is This Information Used?
All information collected by 7400 is used responsibly and only for legitimate purposes. We use your information to:
- Manage your account and process deposits and withdrawals in MYR securely.
- To verify your identity and prevent fraud or unauthorised access.
- To provide effective customer support whenever you need assistance.
- To send you updates on promotions, VIP rewards and platform news — you may opt out of these notifications at any time.
- To analyse usage patterns and improve the user experience and technical stability of the platform.
- To comply with applicable laws and regulations in Malaysia.
7400 will not use your information for any purpose beyond those stated above without notifying you in advance.
Cookies & Tracking Technologies – What You Need to Know
The 7400 platform uses cookies and similar tracking technologies to enhance your experience while browsing our platform. Cookies are small text files stored on your device when you visit our website.
We use cookies for the following purposes:
- Session cookies: Keeps you logged in throughout an active session so you don't have to re-enter your password each time.
- Preference cookies: Saves your language settings and display preferences for a more personalised experience.
- Analytics cookies: To help us understand how users interact with the platform so we can make continuous improvements.
You can adjust your cookie settings through your browser at any time. However, disabling certain cookies may affect how the platform functions.
Data Storage, Security & Sharing
How We Store & Protect Your Data
Your personal information is stored on servers protected by appropriate technical and organisational security measures. This includes data encryption during transmission, strict access controls, and continuous monitoring for suspicious activity. 7400 retains your data for as long as necessary to fulfil the purposes stated in this policy or as required under Malaysian law.
Is Your Information Shared with Third Parties?
7400 does not sell or rent your personal information to any third party. We may share your information only in the following limited circumstances:
- To payment service providers who process your MYR transactions, subject to strict confidentiality agreements.
- To relevant authorities in Malaysia where required by law or court order.
- To technical service providers who assist with platform operations, provided they comply with equivalent privacy standards.
Your Rights as a 7400 Platform User
You have the right to request a copy of the personal information we hold about you. This request can be made through the support section in your account.
If any information we hold about you is inaccurate or incomplete, you may request a correction through your account settings or by contacting our customer support team.
You may request the deletion of your account and personal data. Such requests are subject to Malaysian legal requirements regarding financial record retention.
For any enquiries, requests, or complaints regarding this privacy policy, please contact the 7400 support team by email at [email protected] or through the in-platform support section. You may also refer to our FAQ page for further information. We are committed to responding to all privacy enquiries within a reasonable timeframe. This Privacy Policy may be updated from time to time — the date of the latest revision will be shown at the bottom of this page.
Last Updated: 2026
Still Have Questions About Your Privacy?
Check our FAQ section or log in to your account to manage your privacy settings and data on the 7400 platform.